Brownies Independent Transmission

Andy Phillips 3 months ago

I did not get service here, but was hung up on the phone by the representative on 7/8/2026. Backtracking, I called on 7/7/2026 around 4:30PM EST to inquire about a transmission filter and fluid change on my 2018 F150. The person that answered the phone said that the store manager had already left for the day. This person gave me a rough estimate of around $80. I replied that that seemed a bit low. I am a life long mechanic and do almost all my own vehicle maintenance, but have been very pressed on time lately and decided this was a job I should pay for. The person on the phone agreed that the price seemed low and recommended that I call back the next day and talk to the store manager. On 7/8/2026, I called this branch back on my way home from work as recommended by the person I talked to on 7/7/2026. I can only presume that who I talked to was the store manager. I proceeded to ask for an estimate for a transmission fluid and filter change. The representative then proceeded to ask why. I explained that I was trying to be proactive as my truck has $135K miles, I bought it with 92K miles and have no idea what the service history on my transmission has been. The representative

Barb Satterwhite 3 months ago

They were my 2nd opinion; and great and behold. I didn’t need to rebuild the transmission as I had been advised from the 1st shop. They found the problem and corrected it. I would recommend giving them a chance to save you money as they did me. Bless and prosperity to Brownies.

mohammad abdulhay 3 months ago

I drove my 2008 Lexus IS 250 6speed Manual Rear wheel drive I know that the transmission needs rebuilt I rather rebuild it he said 725$ to drop the transmission dawn And check it And it will be Going towards the repair bill I’m like ok 4 days later he said The transmission is down And the clutch need to be Changed And he was gonna swap the transmission with a different one that’s already been rebuilt And the total place was $5300 Now, if I wanna swap the tranny I would’ve done it I needed a rebuilt On top of that The Mechanic make a mistake and punch a hole On my old pan And somehow, I wind up paying for it $193 Remember, I drove the car over there I didn’t have any oil leak Next time they need to Google the year and the model and see if they can rebuild the transmission before they put it down instead of taking people’s money

Happy shopper 8 months ago

We were prepared for a $6,000+ Transmission bill for our vehicle. We took it in for a free check and anxiously awaited an estimate to fix. Come to find out, it was an easy fix. Even better, the cost was nothing to sweat about! I am so thankful they were able to get us back in the road in a timely manner with minimal cost. We appreciate the honesty in that it wasn’t the huge transmission problem we expected 🙏 HIGHLY RECOMMEND

Clint huber 8 months ago

great service, had a check engine engine light on Shaun came out in the cold scanned my honda and told me in detail what was going on. best part it wqs free. will be back and will refer people to this shop